18Utility costs and availability

The supply with fuel is sufficient in all regions of Kosovo. Measured with one fuel station per 1000 inhabitants, Kosovo has one of the highest fuel station densities in Europe.

he telecommunication sector in Kosovo is dominated by the Post and Telecommunications of Kosovo (PTK). The PTK was established in 2005 and is still a fully state owned enterprise. It provides various telecommunication services ranging from post and fixed telephony to mobile telephony and Internet.
The fixed network currently consists of 135.000 telephone connections. Additionally, there are 600 pay phones located in public areas as well as 470 in post offices. A second fixed phone licence was issued in 2006 to the private company and internet provider IpkoNet.

GSM-services in Kosovo are provided currently by Vala, a subsidiary of PTK, and IPKO, a company owned by Slovenian Telecom, which has acquired the second mobile operator license in Kosovo and has started operations in late 2007. Vala has over 850.000 subscribers, mostly using the pre-paid system, whereas IPKO has gained over 300,000 subscribers within just a few months.

In addition to 120 post offices belonging to the PTK, Kosovo has a wide variety of international courier service providers operating in its territory (UPS, TNT, FEDEX, DHL). As a consequence, quick and reliable shipping possibilities to different international destinations are available.

Kosovo has four licensed internet-providers of which three are private (IpkoNet, Kujtesa, VIP Trading) and one state owned (DardaNet, a subsidiary of PTK). The high competition in this sector, caused in main by the high share of privately owned businesses, has produced a very wide internet coverage, comprehensive product packages and low prices for internet services. The society of internet users is estimated to have around 350.000 members.


Energy, water and sewage
Kosovo uses 220 V energy network and the plug socket system corresponds to the German standard.

A public water supply system as well as sewage services are available throughout the country. The cost for energy and water supply can be taken from table 13 (top).

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